We want to make communicating with your teacher as easy as possible. Follow the steps in this guide to get in touch with your teacher.
For this you’ll need:
And you’re in!
There are 2 ways of doing this.
-Simply scroll down to see a section titled ‘Your tutors’.
-Scroll to the teacher you want to message and click ‘Chat with your tutor and confirm lessons’.
-Inside ‘Inbox’, click on the teacher you want to message.
You should now be in a chat window with your teacher. From here, you’ll be able to see all the messages your teacher has sent you, and all the messages you’ve sent to your teacher.
To send a message to your teacher:
Not to worry - you’ll receive an email notification every time your teacher messages you. Your teacher will also receive emails when you message them, so you’re sure to keep up with each-other.
Note - you’ll need to login to the website again to respond to a message from your teacher. The ‘login to your profile’ button found in the email will take you straight to the chat screen once you are logged in.
Any questions? Please contact your music service or music hub for support.
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