Description and terms of trade

MusicTutors is a nationwide music school with a large selection of high-quality, professional and certified music tutors. At MusicTutors, you can receive private music lessons by professional tutors. All of our tutors have gone through a stringent recruitment process and have obtained enhanced DBS status. Only tutors with the highest pedigree of training, experience and safeguarding certification make it through to our platform. Our mission is to make the UK a more musical place and to let more people experience the sheer joy of making music.

The pricing is divided into 8 levels, where the hourly rate is:
  1. 1: £31.00 for a 60 minute lesson (£15.50 for 30 min.)
  2. 2: £36.50 for a 60 minute lesson (£18.25 for 30 min.)
  3. 3: £42.00 for a 60 minute lesson (£21.00 for 30 min.)
  4. 4: £47.50 for a 60 minute lesson (£23.75 for 30 min.)
  5. 5: £52.75 for a 60 minute lesson (£26.40 for 30 min.)
  6. 6: £59.50 for a 60 minute lesson (£29.75 for 30 min.)
  7. 7: £67.50 for a 60 minute lesson (£33.75 for 30 min.)
  8. 8: £81.00 for a 60 minute lesson (£40.50 for 30 min.)
You can save up to 10% by purchasing a flexible block of lessons, which makes the hourly rates lower.

Flexible blocks of lessons with MusicTutors

Most of our students buy a flexible block of lessons after the first lesson. After you have bought a block, you will be able to plan lessons with the tutor which can be at a fixed or flexible time. Below here you can see the terms for our flexible blocks of lessons.

Validity All lessons (between 1 and 20) in the block are valid for 12 months from the date of purchase.

Satisfaction Guarantee: In the unlikely event you are not satisfied with your tutor, we can arrange for a replacement to be found.

Flexibility: You can schedule new appointments with your tutor at any time or decide on a regular lesson at a particular day or time of the week, fortnight or month.

How do I use MusicTutors?

At Musictutors.co.uk you can search for tutors in your area with Musictutors.co.uk's search engine. When you have found the right tutor for you, you can send a message to the tutor. The tutor will then contact you regarding possible times. If you and your tutor book a lesson, then you will receive an email that you have to confirm. If you are interested in continuing your lessons afterwards, then you can purchase a flexible block of lessons in your account area on Musictutors.co.uk. When you receive lessons from one of our tutors, you will always be able to log into the website and see your booked lessons, notes and exchange messages with your tutor.

Payment

Payment for lessons happen automatically via our payment solution, which is delivered via E-PAY (Bambora). Whether you buy a single lesson, or a flexible block of lessons, payment is withdrawn the same day as the purchase is made. With the purchase of lesson blocks, you can choose to pay the whole plan at once or with our split payment agreement, where you spread the cost of the block over the span of 3 months. You always pay for lessons beforehand.

You can pay with the following payment options: Visa, Visa Electron, Mastercard and PayPal

MusicTutors encrypts all your card details with SSL (Secure Socket Layer). This means that nobody unwanted can read your card information under the transaction. Your card information is not available to Musictutors.co.uk. All prices shown are inclusive of VAT

Booking of future lessons

When you buy a flexible block, you will be able to book new lessons with your tutor, who will register them via the website. You will always receive a message to confirm a booked lesson, including how many lessons are remaining in your purchased block

Single Lessons

If you do not want to buy a flexible block, then it's possible to pay for lessons on a per lesson basis. Payment happens automatically via E-PAY'S (Bambora) payment solution. This function will be enabled for you unless otherwise agreed. We always keep an eye on your bookings, and our office team are avaiable Monday - Friday between 10.00 and 16.00.

Procedure for changes/renewal of payment options

Under the tab Your account, you can always change your payment options, including changing bank or inputting new card details.

Receipt

You will receive a receipt on your email every time a payment is withdrawn from your account.

Return policy

You have 14 days to return purchases from Musictutors.co.uk

Personal data policies

To be able to enter an agreement with Musictutors.co.uk we need the following information:
  1. Name
  2. Address
  3. Telephone number
  4. Email

We register your personal information with the purpose of being able to deliver our services to you. When we collect personal information via our website, we always ensure that it happens with your explicit consent. This way you are informed about the precise information that is collected and why. We do not give your information to any third party. You have the right to gain an insight into the information that we have gathered about you. You have these rights in relation to the General Data Protection Regulation, and enquiries regarding it should be sent to Musictutors.co.uk via email on [email protected] MusicTutors is registered with the Information Commissioners Office (ICO)

About MusicTutors

Registered name More Music UK Ltd
Suite E, Floor 2, Mill 2, Mabgate Mills
Macaulay St
Leeds
LS9 7DZ

Company number: 10946567
Registered Address: 1st Floor, 1 East Poultry Avenue, London, United Kingdom, EC1A 9PT
Phone number: 07946 125613