Description and terms of trade

MusicTutors is a web platform that connects students of any age, any ability and any instrument with high-quality, professional music tutors. nationwide music At MusicTutors, you can receive private music lessons by professional tutors. All of our tutors have gone through a stringent recruitment process and have obtained enhanced DBS status. Only tutors with the highest pedigree of training, experience and safeguarding certification make it through to our platform. Our mission is to make the UK a more musical place and to let more people experience the sheer joy of making music.For more details of how we operate and privde services, please see our terms and conditions.

The Web Platform operates a pricing structure, designed to satisfy the broad range of experience and socio-economic condition found in the UK.

5.2 The Pricing Structure is as follows:

  1. 1: £26.00 for a 60 minute lesson (£13.00 for 30 min.)
  2. 2: £31.00 for a 60 minute lesson (£15.50 for 30 min.)
  3. 3: £36.00 for a 60 minute lesson (£18.00 for 30 min.)
  4. 4: £41.00 for a 60 minute lesson (£20.50 for 30 min.)
  5. 5: £46.00 for a 60 minute lesson (£23.00 for 30 min.)
  6. 6: £53.00 for a 60 minute lesson (£26.50 for 30 min.)
  7. 7: £60.00 for a 60 minute lesson (£30.00 for 30 min.)
  8. 8: £72.00 for a 60 minute lesson (£36.00 for 30 min.)
By purchasing a flexible lesson block, discounts of up to 10% are available to reduce the price even further.

Flexible blocks of lessons with MusicTutors

Most of our students buy a flexible block of lessons after the first lesson. After you have bought a block, you will be able to plan lessons with the tutor which can be at a fixed or flexible time. Below here you can see the terms for our flexible blocks of lessons.

Validity All lessons (between 1 and 20) in the block are valid for 12 months from the date of purchase.

Satisfaction Guarantee: In the unlikely event you are not satisfied with your tutor, we can arrange for a replacement to be found.

Flexibility: You can schedule new appointments with your tutor at any time or decide on a regular lesson at a particular day or time of the week, fortnight or month.

How do I use MusicTutors?

At Musictutors.co.uk you can search for tutors in your area with Musictutors.co.uk's search engine. When you have found the right tutor for you, you can send a message to the tutor. The tutor will then contact you regarding possible times. If you and your tutor book a lesson, then you will receive an email that you have to confirm. If you are interested in continuing your lessons afterwards, then you can purchase a flexible block of lessons in your account area on the Web Platform When you receive lessons from one of our tutors, you will always be able to log into the website and see your booked lessons, notes and exchange messages with your tutor.

Payment

Payment for lessons happen automatically via our payment solution, which is delivered via E-PAY (Bambora). Whether you buy a single lesson, or a flexible block of lessons, payment is withdrawn the same day as the purchase is made. With the purchase of lesson blocks, you can choose to pay the whole plan at once or with our split payment agreement, where you spread the cost of the block over the span of 3 months. You always pay for lessons beforehand.

You can pay with the following payment options: Visa, Visa Electron, and Mastercard.

MusicTutors encrypts all your card details with SSL (Secure Socket Layer). This encryption provides security and rest assured your card information is not available to Music Tutors at anytime. All prices shown are inclusive of applicable taxes, including VAT.

Booking of future lessons

When you buy a lesson block, you will be able to book new lessons with your tutor, who will register them via the website. You will always receive a message to confirm a booked lesson, including how many lessons are remaining in your purchased block

Season Plans

The Best Value music lessons can be found in the Season Plan. Here, schedule 12 lessons or more with your tutor and at checkout you will be offered the chance to confirm them using the Season Plan. With a Season Plan, you will receive a 15% discount on the lesson price! In return, Season Plan lessons may not be cancelled or altered by the Student. If the tutor needs to reschedule a lesson, this will be done for a time convenient to you and at no extra cost. See our Terms and Conditions for more information about Season Plans.

Single Lessons - Pay As you Go

If you do not want to buy a flexible block, then it's possible to pay for lessons on a per lesson basis. Payment happens automatically via E-PAY'S (Bambora) payment solution. This function will be enabled for you unless otherwise agreed. We always keep an eye on your bookings, and our office team are avaiable Monday - Friday between 10.00 and 16.00.

Procedure for changes/renewal of payment options

Under the tab Your account, you can always change your payment options, including changing bank or inputting new card details.

Receipt

You will receive a receipt on your email every time a payment is withdrawn from your account. You have 14 days to return purchases from Musictutors.co.uk

Personal data policies

To be able to enter an agreement with Musictutors.co.uk we need the following information:
  1. Name
  2. Address
  3. Telephone number
  4. Email

We register your personal information with the purpose of being able to deliver our services to you. When we collect personal information via our website, we always ensure that it happens with your explicit consent. This way you are informed about the precise information that is collected and why. We do not give your information to any third party. You have the right to gain an insight into the information that we have gathered about you. You have these rights in relation to the General Data Protection Regulation, and enquiries regarding it should be sent to Musictutors.co.uk via email on [email protected] MusicTutors is registered with the Information Commissioners Office (ICO)

About MusicTutors

Registered name More Music UK Ltd
Suite E, Floor 2, Mill 2, Mabgate Mills
Macaulay St
Leeds
LS9 7DZ

Company number: 10946567
Registered Address: 1st Floor, 1 East Poultry Avenue, London, United Kingdom, EC1A 9PT
Phone number: 07946 125613

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